Shipping

Shipping

National "White Glove" Home Delivery

"White Glove" furniture deliveries within the continental United States via Clark & Reid Fine Furniture Services. Ours is a delivery service experience unlike most others in the furniture business. "White Glove" service provides a friendly, polite, two-man professional crew to unpack, assemble and adjust as required, room placement, and remove all packaging materials and boxes. We like to say "White Glove" is the "valet service" of furniture delivery.

Delivery charges are calculated based on a minimum rate and increase as a percentage of the total order value, so that if you purchase more at one time, you will enjoy delivery savings.

Home Delivery Map & Rates

 
ZONE 1
ZONE 2
ZONE 3
ZONE 4
for values up to
$2,430 $5,833 $5,750 $6,000
PAY FLAT RATE + Fuel Surcharge $120 $375 $495 $650

for values $2,430 - $19,999 $5,833 - $19,999 $5,750 - $19,999 $6,000 - $19,999
PAY A FLAT RATE
FOR EVERY THOUSAND
5% 6% 8% 10%

for values over $20,000 $20,000 $20,000 $20,000
FREE SHIPPING $0 $0 $0 $0



Zone 1: MD, DC, DE + parts of PA, VA and NY not mentioned in ZONE 3 zip codes listed below

Zone 2: ME, NH, VT, MA, RI, CT, NJ

Zone 3: WV, NC, SC, GA, FL, OH, KT, TN, AL, MS, MI, IN, WI, IL + parts of PA (including: 180-181, 189-191, 193-196), VA (including: 210, 220-223) and NY (including: 100-122, 125-126)

Zone 4: MN, IA, MO, AR, LA, ND, SD, NE, KS, OK, TX, MT, WY, CO, NM, ID, UT, AZ, WA, OR, NV, CA


    Alaska, Hawaii, the Caribbean and island locations within the continental United States (Martha's Vineyard, for example)fall into the category of being unusual and extraordinary delivery circumstances, as you can imagine, and will incur additional charges. Call our Customer Service office for further details or an estimate.

Regretfully we do not ship internationally.

Furniture Delivery Time

We make your furniture custom. The time it takes to build and complete a delivery depends on the complexity, size and location of your order. If you give us three months, we will fill your house with furniture - in most locations within the continental United States. For orders that are less-than-a-house-full or if you have a deadline to meet, it is best to call us and speak with a Sales consultant. We can create an order and delivery plan that best fits your needs.

Average lead times:
  • Upholstered Furniture = 10-12 weeks
  • Painted Furniture = 10-14 weeks
  • Wicker Furniture = 3-4 months
Once your order is placed you will receive an email from our Customer Service department with an anticipated delivery time for your specific order.


Common Carrier Service

If you are working with a receiving company that has a loading dock, special arrangements can be made to box and pallet your order. Arrangements can be made for freight lines to Please call Customer Service directly at 866.366.3505 to place your order. We do not recommend Common Carrier Service for delivery in residential areas.


Accessories Shipping

Accessories and a limited number of our less fragile furniture pieces ship by a Ground carrier within the continental United States. Shipping rates are determined by the weight and destination zip code of the order. Expedited shipping options are available for an additional charge for some items. Orders for fabric yardage also ship via Ground and and incur a $15.00 cutting fee per fabric within an order.

If you prefer expedited UPS delivery services, such as Overnight or Air, please call Customer Service directly to at 866.366.3505 to place your order.

Russel & Mackenna is now Maine Cottage ®

Both Russell & Mackenna and Maine Cottage® have each independently built reputations for excellence in the furniture industry...specifically in the coastal cottage niche. In April of 2011, the brands merged together under the name Maine Cottage®. The newly expanded line has the best of both collections and now offers 140 pieces of painted furniture available in 46 colors, 120 upholstered pieces available in 112 fabrics and over 200 accessories...all designed and hand picked by our design staff to compliment your seaside retreat.