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Shipping

National "White Glove" Home Delivery

Please be advised, most Maine Cottage® furniture requires “white glove” delivery. Shipping typically takes a little longer, but we don't feel as if our job is complete until your handcrafted furniture is safely in your home. We take tremendous pride in the quality and craftsmanship of every piece of furniture. With the care and attention we place on our building and finishing processes, we would not trust our deliveries to just anyone. Shipping companies we choose to partner with must meet our high standards of customer service. Delivery will be scheduled for a day and time that works best for you. White glove delivery includes assembly (if required), placement of all furniture in its place of use, and removal of all packaging materials.

Home Delivery Map & Rates

ZONE 1
CT, DE, DC, ME, MD, MA, NH, NJ, NY, PA, RI, VT, VA

ZONE 2
AL, FL, GA, IL, IN, KY, MI, MS, NC, OH, SC, TN, WV, WI

ZONE 3
AZ, AR, CA, CZ, CO, GU, ID, IA, KS, LA, MP, MN, MO, MT, NE, NV, NM, ND, OK, OR, PR, SD, TX, UT, VI, WA, WY


 
ZONE 1
ZONE 2
ZONE 3
  NORTHEAST EAST OF THE MISSISSIPPI WEST OF THE MISSISSIPPI
For Order Values Up To
$5,000 $5,500 $6,500
Pay a Flat Rate $395 $495 $595
 
For Order Values Over $5,000 $5,500 $6,500
PAY % of the Order Value 8% 9% 10%



Additional Circumstances

Alaska, Hawaii, the Caribbean, and certain high-tariff locations within the continental US (Martha’s Vineyard, for example) will incur additional charges. Please call our Customer Service department for further details or an estimate.

For shipping to far-reaching areas like the West Coast, South Florida, the Southwest, and Upper Peninsula of Michigan, additional shipping time may be required based on the loading schedule for those deliveries. Your order may be delayed by 2-3 weeks beyond the normal delivery schedule. Please contact Customer Service if you have a deadline and live in one of these areas.

We do ship internationally. Please call our Customer Service Department at 866.366.3505, ext. 3504 for more information.

Furniture Delivery Time

We build your furniture when you place your order. The time it takes to build and complete a delivery depends on the complexity, size and location of your order. If you give us three months, we will fill your house with furniture - in most locations within the continental United States. For orders that are less-than-a-house-full or if you have a deadline to meet, it is best to call us and speak with a Sales consultant at 866.366.3505, ext. 3496. We can create order and delivery plan that best fits your needs.

Once your order is placed you will receive an email from our Customer Service Department with an anticipated delivery time for your specific order. Our lead times vary from season to season. Please call a Customer Service Associate at 866.366.3505, ext. 3504 to verify your specific lead time when placing an order.

Common Carrier Service

If you are working with a receiving company that has a loading dock, special arrangements can be made to box and pallet your order. Arrangements can be made for freight lines to deliver your order. Please contact a Design Associate at 866.366.3505 ext. 3496 to place your order. We do not recommend Common Carrier Service for delivery in residential areas.

Standard White Glove Delivery

Standard White Glove is our preferred method of residential furniture delivery. Furniture is blanket wrapped with care, delivered and assembled in your home (some assembly is required for beds). Delivery can be upgraded to Premium White Glove Delivery for faster delivery time. This method of delivery requires a quote from our Customer Service Department. Please call 866.366.3505, ext. 3504 to inquire.

Accessories Shipping

Most accessory items and a number of smaller furniture items are available to ship within the continental US via ground carrier (FedEx or UPS) for a standard charge equal to 10% of the total order value. Orders for fabric yardage additionally incur a $15.00 cutting fee per fabric within each order. Expedited shipping options are available for an additional charge for some items. Larger items that can be appropriately packaged for delivery via common carrier may also be shipped for 10% of the order value, in which case our service level is a threshold or first dry area. Once shipped, items being delivered via ground or common carrier typically arrive within 4-10 business days.

If you prefer expedited UPS delivery services, such as Overnight or Air, please call a Design Associate at 866.366.3505 ext. 3496 to place your order.