Maintenance & Warranty

At Maine Cottage®, we are confident that the quality of our merchandise will meet, if not exceed, your expectations. When you purchase a piece of furniture with us it will be accompanied with a Warranty Registration Card. You can either fill out and mail that card back to us, or fill out the information online. The product warranties that we offer to the original registered furniture owners are as follows:





Information About Our Painted Furniture


Paint Finish - Care & Warranty
If properly cared for, your Maine Cottage®'s furniture should become a family heirloom passed down through generations. You can expect Maine Cottage's paint finish to incur an aged patina over time. We provide a touch up kit for minor paint chips that occur along the way. Here are some tips to preserve the longevity of the finish:

  • Our water-based finish has a satin sheen and should not be waxed or polished, as that will alter the finish.
  • For cleaning, use mild, soapy water, and then dry the piece immediately with a clean, soft cloth.


Painted Furniture Construction - Care & Warranty
Solid wood is a natural fiber, and therefore will shrink and swell with the seasons. Be careful not to expose your furniture to extremes in temperature or humidity and avoid exposure to direct sunlight or heat sources. While you should expect your painted furniture's finish to age gracefully, the core frame and construction should defy the laws of aging and are therefore warranted to be free of defects due to faulty materials or workmanship for the lifetime of the original owner under normal care and use.




Information About Our Upholstered Furniture


Care
To assist you with proper care and to insure the longevity of your upholstered furniture, please follow these tips:
  • Brush or vacuum regularly (at lease once a month).
  • Protect from direct sunlight, as this will cause fabric to fade unevenly.
  • Dab spills immediately with cloth dampened in distilled water (if club soda is unavailable).
  • Do not wash or dry clean cushion or pillow cushions separately, as this will cause a slight change in the fabric color.
  • For thorough cleaning, we recommend a professional, in-home upholstery cleaning service. This insures the best look and greatest longevity.
  • By not sitting on the arms or allowing children to jump on the seating area, you will increase your upholstered furniture's longevity.


Frame - Lifetime Warranty
Hefty frames are constructed using 5/4" or thicker kiln-dried hardwoods that have been glued, double doweled, and reinforced with wooden corner blocks for structural integrity. Designed for strength and rigidity, our frames will not twist or wobble after many years of use. All components of the frame are warranted against defective material and workmanship for life to the original owner (excludes legs).

Suspension - Lifetime Warranty
Comfortable seating begins with rows of double-cone springs positioned within the frame and supported by a platform of rigid polypropylene sheeting and steel bands. Skilled artisans then hand-tie these coils to the frame at eight separate points. The eight-way hand-tied method allows your weight to be uniformly distributed as you comfortably settle in. All components of the spring systems are warranted against defective material and workmanship for the life to the original owner.

Backseat & Cushions - Five (5) Year Warranty
Our standard back cushions are constructed with conjugated polyester fibers and encased in a channeled ticking. Cushions are warranted to remain resilient and to be free from manufacturing defects for five years from the date of purchase. Do not confuse loss of resiliency with softening. Under normal use, cushions will soften, conform to the user's shape and become more comfortable. Proper maintenance, including frequent seat and back cushion rotation, will provide longer life and greater durability. Softening is not covered by this warranty. Due to the construction of the Down Cushions, they are not covered under this warranty.

Sleeper Mattress - Five (5) Year Warranty
All components of our standard sleeper mattress are warranted against defective material and workmanship for five years from the date of purchase.

Sleeper & Swivel Mechanisms - Three (3) Year Warranty
All components are warranted against defective material and workmanship for three years from the date of purchase.

Fabric - One (1) Year Warranty
Fabrics are not traditionally guaranteed against wear. We at Maine Cottage® warrant our fabrics for a period of one year under normal residential care and use. This warranty does not cover fading, pilling, or shrinkage and is not valid where there is evidence of heavy soiling. All fabric warranties are null and void if improperly cleaned or treated with a chemical fabric treatment. However, most fabric protectors come with their own warranty.