Vacuum regularly on floor setting. Do not use a beater bar. If a loop is pulled by a pet, furniture leg, high heel, or vacuum suction, it will affect other loops in the same row. This is not a defect and can be pulled gently back to the original weave. To remove dirt or spills, spot clean by mixing a solution of water and mild soap - do not use harsh chemicals. With a clean white cloth, gently blot from the outside of the spill to the interior to prevent spreading. Rinse your rug with an outdoor hose if needed. Hang until thoroughly dry. Make sure both the rug and the surface where it will be placed are fully dry before laying. Best used in covered locations. To preserve the life of the rug, we recommend using a rug pad and rotating every 3 to 6 months. Professionally clean as needed.